Shipping policy

All orders are shipped USPS First Class or Priority. Orders ship within 2-3 business days. After your order is shipped you will receive a tracking number to track your order. Any issues with shipping, please contact us at jess@ourwrensnest.com. 

If you have any questions about a shipping timeframe, please drop us a message.

Refund policy

Do due to the nature of 3D prints and 3D printed cookie cutters, we are unable to accept returns of our 3D prints. If you have any issues at all with your order, you can contact us at jess@ourwrensnest.com. We will be happy to work with you regarding your issue or concern. 

Refunds 
If for any reason you are receiving a refund from us, you’ll be refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days since your refund was requested, please contact us at jess@ourwrensnest.com